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Unless there is a travel restriction imposed on your travel itinerary by Ethiopian or countries you are planning to travel to/from, Ethiopian continues its operation and keeps its passengers notified for any travel readjustments. If your trip has been impacted by coronavirus, it is easy to cancel or change your flights.
Passengers whose travel date falls between 01 March - 31 December 2020 and tickets issued until October 31, 2020 are eligible to:
Terms and conditions
Notwithstanding the above, Ethiopian will fully comply with any specific mandatory local law or regulation that puts a different condition, criteria or rule on air ticket refunds. Please click here to find our worldwide offices contact for further explanations and additional options
For the latest travel information, we encourage all passengers to check real-time Flight Status on our website. Furthermore, please ensure that your contact details are up to date by visiting Manage Booking page of our website so we can let you know directly if your flight is affected.
If you have booked your ticket through a travel agent, please contact your travel agent to amend your booking or exchange your ticket for a future travel.